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Frequently Asked Questions

Get quick answers to common questions about Nanona Agrocare Limited, our products, services, and values.

Founded in 2021 in Chalinze, Tanzania, Nanona Agrocare Limited is a trusted exporter of sisal fibre and manufacturer of handcrafted leather shoes. We are committed to sustainability, community empowerment, and global excellence.
Our sisal fibre is ethically harvested from Tanzanian farms, ensuring eco-friendliness and high tensile strength. It is trusted globally in industries like textiles, construction, agriculture, and packaging.
Our shoes are handcrafted by skilled Tanzanian artisans using sustainably sourced hides. The process includes tanning, cutting, stitching, polishing, and quality checks to ensure durability, comfort, and timeless style.
Yes, we specialize in bulk exports of sisal fibre and wholesale supply of leather shoes. Contact our sales team for customized quotations and export arrangements.
Local deliveries in Tanzania typically take 3–7 days. International shipments depend on destination and customs, usually between 2–6 weeks.
If your product arrives damaged, defective, or incorrect, please contact us within 48 hours. We will arrange a replacement or refund at no extra cost.
For retail customers, payments are usually upfront. However, for large bulk and export orders, we may offer flexible payment terms such as Letter of Credit (LC) or structured installments.
Sustainability is at the heart of our mission. We ensure eco-friendly harvesting, minimize waste in production, and reinvest in local communities through training and fair wages for farmers and artisans.
Yes! We welcome partnerships with distributors, retailers, and international importers. Our goal is to expand Tanzanian excellence globally through strong collaborations.
You can contact us via:
📧 Email : info@nanona.co.tz
📞 Phone : +255 715 626 495
🌍 Or use our Contact Form for quick support. We typically respond within 24–48 hours.