1. Introduction

At Nanona Agrocare Limited, we respect your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy describes how we handle your data when you visit our website, purchase our products, or interact with our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, physical address, billing and shipping details.
• Business Information: Company name, professional role, and inquiry details.
• Website Usage Data: IP address, browser type, operating system, pages visited, and referral links.
• Cookies & Tracking: Data collected via cookies, analytics tools, and similar technologies.

3. How We Use Your Information

We process your information for the following purposes:

• To provide our products and services to you.
• To process orders, payments, and deliveries.
• To respond to inquiries, requests, and feedback.
• To send important updates, newsletters, and promotions (if you have subscribed).
• To improve our website design, product offerings, and customer experience.
• To comply with legal and regulatory obligations.

4. How We Share Information

We do not sell or rent your personal data. However, we may share information with:

• Service Providers: Third parties who help with payment processing, shipping, or IT services.
• Business Partners: For joint initiatives or collaborations (with your consent).
• Legal Authorities: When required by law or to protect our rights, property, and safety.

5. Data Security

We implement strict technical and organizational measures to protect your information against unauthorized access, loss, or misuse. Our website uses secure encryption and trusted hosting providers to ensure your data remains safe.

6. Cookies and Tracking

Our website uses cookies and analytics tools (like Google Analytics) to monitor performance, personalize user experience, and improve services. You may choose to disable cookies through your browser, but some website features may not work properly without them.

7. International Data Transfers

As a company with global ambitions, some of your data may be transferred and stored outside Tanzania. We ensure such transfers comply with applicable data protection laws.

8. Retention of Data

We retain your personal information only as long as necessary to fulfill our obligations, provide services, or comply with legal requirements.

9. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request corrections or updates to your information.
• Request deletion of your personal data (subject to legal obligations).
• Opt-out of marketing communications at any time.

10. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect personal information from minors.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last Modified” date.

13. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:

Email : info@nanona.co.tz
Phone : +255 715 626 495
Address : P.O BOX 41, CHALINZE, Pwani, TANZANIA.KUDIEMBE STREET, MAIN TANGA ROAD, HOUSE NO. 1